24/7 dispatch Critical Zapier or automation failure? Senior engineers on standby worldwide. Get 20-Min Response →
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Pricing

What is it that you need today?

If your automation needs fixing right now, submit a ticket. You only pay once we've fixed it, at a fixed price of $500. For non-urgent work, request a consultation.

24/7 Immediate Dispatch
Emergency Tier

SOS EMERGENCY FIX

Fixed price immediate automation help - get connected to a senior automation engineer directly, right now.

$500 fixed price, paid when it's fixed
  • An automation engineer joins your live chat within twenty minutes, guaranteed.
  • From the moment you submit your ticket, we keep you updated on progress — just like an in-house specialist would.
  • You only pay once we've fixed your automation. Fixed price of $500.

From the time we respond to your ticket, an automation engineer will continuously work on fixing the issue for 3 hours, available for instant response. In 90% of cases, this is more than enough to get your automation back up and running. After 3 hours, we'll update you via messages / emails hourly and finish the fix within 24 hours.

Non-Emergency

SCHEDULED CONSULT

For standard project quotes, future planning, and non-urgent architecture builds.

Custom / Project Quote
📅 Flexible Booking: Contact us directly for custom project proposals without emergency dispatch surcharges.
  • Tailored project scope & fixed custom pricing
  • Ideal for new system architecture & CRM integrations
  • Google Meet / Zoom discovery session
Book a consultation

HOW WE RESOLVE & STABILIZE YOUR SYSTEMS

From the moment you submit a ticket, you stay in touch with a senior automation engineer until the issue is fixed.

1
Submit Your Ticket

Fill out the form and a live chat opens straight away. An automation engineer is alerted immediately and joins the chat within 20 minutes. You only pay once we've fixed your automation, at a fixed price of $500.

2
We Assess the Situation

We ask questions in the live chat. We then get access to your automation platform and any system backends we need, run tests, and review error reports to see what happened.

3
We Identify the Issue

Once we have found what went wrong, we will tell you what happened and what we need to do to fix it. This is also when we can give you a rough time estimate. In 90% of cases, we complete the fix within 3 hours. If extra time is needed, we will let you know.

4
We Fix, Test & Restore

We repair the automation, get it back up and running, run tests, then demonstrate to you that it works and is live again.

5
We Future-Proof Where We Can

We check whether any fail-proofing or future-proofing can be applied so the same issue is less likely to happen again.

6
You Get a Clear Overview

We walk you through what happened and give you a clear overview of the fix.

📞
Stay on the line with us the whole way

Throughout the process we keep you updated, and you have access to us for an instant response until the issue is fixed. Once you submit a ticket, you are in touch with a senior engineer you can call. We are happy to stay on a call while we fix the problem so you can see what we do and ask questions at any time.

🛡️
100% Technical Fix Guarantee You only pay once we've fixed your automation. Fixed price of $500.

FREQUENTLY ASKED QUESTIONS

Everything you need to know about our emergency dispatch service.

How fast will an engineer actually contact me?

As soon as you submit your emergency ticket, a live chat opens on this page. A senior Novalink automation engineer joins that chat within 20 minutes to begin troubleshooting.

How does the 100% Technical Fix Guarantee work?

You only pay once we've fixed your automation, at a fixed price of $500. If you pay early and we cannot fix the issue for engineering reasons within our control, you receive a full refund. External third-party outages or closed vendor APIs are handled with workarounds.

What if my issue takes longer than the initial 3 hours?

Over 90% of emergency issues are completely fixed within the first 3 hours. If it takes longer, we will let you know, update you hourly via messages or email, and finish the fix within 24 hours.

What credentials do I need ready?

To maximize speed, have account access ready for your Zapier (or Make.com) workspace, WordPress/WooCommerce admin, Shopify, or target CRM/APIs. Speedy access ensures your 3-hour resolution sprint moves as fast as possible.